Who we are
Our website address is: www.rcsaustralia.com.au and www.rcsgloballearning.com
This policy represents the registered business entities of Resource Consulting Services Pty Ltd and RCS Global Learning
What personal data we collect and why we collect it
When site visitors leave comments on our site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Are used simply for arranging a call or email from our team in response to your enquiry. Information you provide on these forms will be added and kept on our Resource Consulting Services Customer Relationship Management (CRM) database. This data will not be passed onto third parties under any circumstance.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Only general analytics are run through by our software. No personal or individual identifiers are available in the process.
Who we share your data with
Non identifying aggregated participation data may be passed onto to project sponsors for project effectiveness and reach purposes only. None of your personal data or details will be included in these aggregated data sets.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). RCS website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Aggregated participation data may be passed onto to project sponsors for project effectiveness and reach purposes or as stated project outcomes. This include projects supported by government agencies. No personal data or identifiers are included in these data sets.
No other data is passed onto third parties.
Your contact information
Is used simply for arranging a call or email from our team in response to your enquiry. Information you provide on these forms will be added and kept on our Resource Consulting Services Customer Relationship Management (CRM) database. This data will not be passed onto third parties under any circumstance.
How we protect your data
Resource Consulting Services
1. We respect your privacy We respect your privacy
1.2 Resource Consulting Services respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
1.3 . "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information Collection of personal information
2.1. Resource Consulting Services will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
2.2. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
2.3. Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information How we collect your personal information
4. Use of your personal information Use of your personal information
4.1. Resource Consulting Services may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
4.2. Resource Consulting Services may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information Disclosure of your personal information
5.1. We may disclose your personal information to any of our employees, officers,
insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
5.2 . We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
5.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Resource Consulting Services, www.rcsaustralia.com.au, its customers or third parties.
5.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
5.5. If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
6. Security of your personal information Security of your personal information
6.1. Resource Consulting Services is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
7. Access to your personal information Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
8. Complaints about privacy Complaints about privacy
8.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to 44 Arthur Street Yeppoon, Qld 4703. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
10.1. When you visit our website (www.rcsaudtralia.com.au). We may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
10.3. Third party sites. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Resource Consulting Services is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.